The simple process of financial justification for an investment project
would normally be to compare the initial and ongoing expenditure with the
expected benefits, translated into cost savings and increased profits. If
the capital can be paid off in a reasonable time, and concurrently earn more
than an equivalent investment in secure stocks, then the project is probably
a good financial investment.
The case for buying a new machine tool, or setting up an extra production
line, can be assessed in this way and is the normal basis on which a business
is set up or expanded. The purchase price plus installation, recruitment,
and training costs must be paid off within a limited number of years and
continue to show a substantial profit after deducting the amount of borrowed
capital, operating cost, and so on; however, the benefits from an investment
in a condition monitoring (CM) system are more difficult to assess, especially
as a simple cost-benefit exercise, because, to put it simply, the variables
are much more intuitive and less measurable than pure machine performance
characteristics.
The ultimate justification for a CM system is where a bottleneck machine
is totally dependent on a single component such as a bearing or gearbox,
and failure of this component would create a prolonged, unscheduled stoppage
affecting large areas of the plant. The cost of such an event could well
be in the six- figure bracket, and the effect on sales and customer satisfaction
beyond quantification. Yet a convincing financial case depends largely on
knowing how often this sort of disaster is likely to happen and having a
precise knowledge of the non-quantifiable factors referred to earlier. At
best, whatever the cost, if it were likely to happen, it would be foolish
not to install some method of predicting it, so that the appropriate preventive
action could be taken.
ASSESSING THE NEED FOR CONDITION MONITORING
Any maintenance engineer's assessment of plant condition is influenced by
a variety of practical observations and analyses of machine performance data,
such as the following:
- Frequency of breakdowns
- Randomness of breakdowns
- Need for repetitive repairs
- Number of defective products produced
- Potential dangers linked to poor performance
- Any excessive fuel consumption during operation
- Any reduced throughput during operation
These, and many more pointers, may suggest that a particular item of plant
requires either careful monitoring, routine planned preventive maintenance,
better emergency repair procedures, or some combination of all these approaches
to ensure a reason able level of operational availability. The engineering
symptoms can, however, rarely be quantified accurately in terms of financial
loss. Very few companies can put an accurate figure on the cost of downtime
per hour. Many have no reliable records of their aggregate downtime at all,
even if they could put a value per hour on it.
Thus, although a maintenance engineer may decide that a particular machine
with a history of random bearing failures requires CM, if problems are to
be anticipated, and the plant should be taken out of use before a catastrophic
in-service failure occurs, how can he or she justify the expenditure of,
say, $10,000 on the appropriate monitoring equipment, when plant and production
records may be too vague to show what time and expense could be saved, and
what this savings represents in terms of profit and loss to the company?
This dilemma can be a daily occurrence for engineering and maintenance staffs
in large and small companies throughout the country.
As if the practical problems of quantifying both the potential losses and
gains were not difficult enough, the status of maintenance engineering in
many organizations is such that any financial justification, however accurate,
can be meaningless. The maintenance department in most companies is usually
classified as a cost overhead. This means that a fixed sum is allocated to
maintenance each year as a budget, which covers the cost of staff wages,
spare parts, consumable items, and so on. The maintenance department is then
judged for performance, financially or on its ability to work within its
budget. Overspending is classified as "bad," and may result in
restricting the department's resources even further in future years, whereas
under-spending is classified as "good," in that it contributes
directly to company profits, even if equipment maintenance is neglected and
manufacturing quality or throughput suffers as a result.
Let us suppose that a forward-looking engineer succeeds in persuading his
or her financial director-who knows nothing about CM and would rather invest
the money anyway-to part with the capital needed to buy the necessary CM
equipment. What happens then? Our hero, by using CM, succeeds in reducing
unscheduled machine stoppages drastically, but which department gets the
credit? Usually production because they have not needed to work overtime
to make up for any lost production or have fewer rejects. Alternately, the
sales department may receive the credit because of improved product quality
or reduced manufacturing cost, which has given them an advantage over the
firm's competitors. The maintenance engineer is rarely recognized as having
added to the organization's improved cash flow by his or her actions.
Thus, a company that does not have a system of standard value costing cannot
hope to isolate the benefits of efficient plant engineering and persuade
the board of directors to invest in an effective arrangement for equipment
purchasing and maintenance.
This presents a bleak picture for the person who has to make out a good
financial case for installing a particular CM technique. Yet my company has
seen this familiar situation repeatedly. This scenario occurs in most organizations,
where we have received initial inquiries regarding installation of our software.
The expense of a computer system , for example, to collect and analyze plant
data, without which an accurate cost justification is impossible, is often
treated as nonproductive overhead. This is a classic Catch-22 situation,
which has been stated in the past as: "We need the computer system to
calculate whether we need the computer system, even though we know that it’s
essential before we start." So, in order to justify the cost of a particular
CM project, the appropriate person in the financial control hierarchy needs
to be persuaded that the CM system should be treated as a capital investment
charge in its own right, and not as an item of expenditure from the maintenance
department's annual budget. Obviously, this will place the project in competition
with other capital investment projects for the organization's limited resources.
Accordingly, the case for justifying any CM equipment must be good and show
a tangible return in a short period.
=========
Fig. 1 Typical cash flow diagram illustrating the cost of lost production.
Aggregated cost Heavy cash outflow during downtime and repair Continuing
cash outflow during recovery Costs of single breakdowns Time/usage (hours)
(-ve) Cash outflow
==========
COST JUSTIFICATION
To produce a good case for financial investment in CM equipment, it’s therefore
important to obtain reliable past performance data for the plant under review.
In addition, information relating to other equipment, whose operations may
be improved by better performance from the plant whose failures we hope to
prevent, must also be gathered. It’s also essential to establish an effective
financial record of actual CM achievement. This is especially true after
the installation of any original equipment, so that it’s possible to build
on the success of an initial project.
The performance data relating to CM must therefore be quantified financially,
which in effect can mean persuading the managers for all departments involved
to estimate the cost of the various factors that fall within their responsibility.
Many managers, who may have criticized maintenance engineering in the past
for poor production plant performance, by statements such as: "It’s
costing the company a fortune," can suddenly become reluctant to put
an actual cost value on the loss, particularly when asked for precise data.
It’s in their interest to try, however, because without financial data there
can be no satisfactory cost justification for CM, and hence no will or investment
to improve the maintenance situation. Ultimately, their department and the
company will be the losers if poor maintenance leads to an uncompetitive
marketplace position.
Some of the factors relevant to maintenance engineering that can have an
adverse effect on the company's cash flow are as follows: Lost production
and the need to work overtime to make up any shortfall in output; some organizations
will find this factor relatively easy to quantify. For example, an unscheduled
stoppage of 3 hours could mean 500 components not made, plus another 200
damaged during machine stoppage and restart. The production line would perhaps
have to work an extra half shift of overtime to make up the loss, and thereby
incur all the associated labor, heating, and other facility support costs
involved. Alternately, the cost of a subcontract outside the company to make
good the lost production is usually obtainable as a precise figure.
This figure is normally easy to obtain and in real expenditure terms, as
opposed to the internal cost of working overtime, which may not be so precisely
calculated.
Other costs may also be difficult to quantify accurately, such as the sales
department's need to put a value on the cost of customer dissatisfaction
if a delivery is delayed, or the cost of changing the production schedule
to correct the loss in production if the particular product involved has
a high priority. The cost of lost production is a random set of peaks in
the cash flow diagram, as shown in Fig. 1. If treated independently, this
cost can appear as a minor problem, but if aggregated the result can be quite
startling. Even if we are able to accurately calculate the cost of lost production,
however, we are still left with estimating the frequency and duration of
future break downs, before we can come up with a cash flow statement.
Accordingly, it’s important to have good past records if we are to do any
better than guess at a value. If breakdowns are purely random occurrences,
then past records are not going to give us the ability to predict precise
savings for inclusion in a sound financial case. They may, however, give
a feel for the likely cost when a breakdown happens. At best, we could say
, for example, the likely cost of a stoppage is $8,000 per hour, and likely
breakdown duration is going to be two shifts at a minimum. The question senior
management then has to face is: "Are you willing to spend $10,000 on
this condition monitoring device or not?"
Poor-Quality Product as Plant Performance Deteriorates:
As a machine's bearings wear out, its lubricants decay, or its flow rates
fluctuate, the product being manufactured may suffer damage. This can lead
to an increase in the level of rejects or to growing customer dissatisfaction
regarding product quality.
Financial quantification here is similar to that outlined previously but
can be even less precise because the total effect of poor quality may be
unknown. In a severe case, the loss of ISO-9000 certification may take place,
which can have financial implications well beyond any caused by increased
rejection rates.
Increased Cost of Fuel and Other Consumables as the Plant Condition
Deteriorates:
A useful example of this point is the increased fuel consumption as boilers
approach their time for servicing. The cost associated with servicing can
be quantified precisely from past statistics or a service supplier's data.
The damaging effects of a vibrating bearing or gearbox are, however, less
easy to quantify directly and even more so as one realizes that they can
have further consequential effects that compound the total cost. For example,
the vibration in a faulty gearbox could in turn lead to rapid wear on clutch
plates, brake linings, transmission bushes, or conveyor belt fabric. Thus,
the component replacement costs rise, but maintenance records won’t necessarily
relate this situation to the original gearbox defect. Fig. 2 shows how the
cost of deterioration in plant condition rises as the equipment decays, with
the occasional sudden or gradual increases as the consequential effects add
to overall costs.
===
Condition deteriorating Time/usage (hours) (-ve) Cash outflow ( )
0 Plant in good condition Extra cost due to knock-on effect Increasing consumption
of fuel, spares, etc.
Steady cost of fuel, spares, etc.
Fig. 2 Typical cost of deterioration in plant condition.
Time/usage (hours) (-ve) Cash outflow ( ) 0
Cost of routine ppm Increasing cost as major components begin to fail
Increasing wear on moving parts Plant 'as new' S Fig. 3 Typical cost of a
preventive maintenance strategy.
===
Cost of Current Maintenance Strategy:
The cost of a maintenance engineering department as a whole should be fairly
clearly documented, including wages, spares, overheads, and so on; however,
it’s usually difficult to break this cost down into individual plant items
and virtually impossible to allocate an accurate proportion of this total
cost to a single component's maintenance.
In addition, overall costs will rise steadily in respect to routine plant
maintenance as the equipment deteriorates with age and needs more careful
attention to keep it running smoothly. Fig. 3 outlines the cost of a current
planned preventive maintenance strategy and shows it to be a steady outflow
of cash for labor and spares, increasing as the plant ages.
If CM is to replace planned preventive maintenance, considerable savings
may be realized in the spares and labor requirement for the plant, which
may be found to be over maintained. This is more common than one might expect
because maintenance has always believed that regular prevention is much less
costly than a serious breakdown in service. Unit replacement at weekends
or during a stop period is not reflected in lost production figures, and
the cost of stripping and refurbishing the plant is often lost in the maintenance
department's wage budget for the year. In other words, the cost of planned
preventive maintenance on plant and equipment can be a constant drain on
resources that goes undetected. Accordingly, it should really be made avail
able for comparison with the cost of monitoring the unit's condition on a
regular basis and applying corrective measures only when needed.
JUSTIFYING PREDICTIVE MAINTENANCE
In general, the cost of any current maintenance position is largely vague
and unpredictable. This is true even if enough data are available to estimate
past expenditure and allocate this precisely to a particular plant item.
Thus, if we are to make any sense of financial justification, we must somehow
overcome this impasse. The reduced cost of maintenance is usually the first
factor that a financial manager looks at when we present our case, even though
the real but intangible savings come from reduced down time. Ideally, past
worksheets should give the aggregated maintenance hours spent on the plant.
These can then be pro-rated against total labor costs. Similarly, the spares
consumption recorded on the worksheets can be multiplied by unit costs. The
cost of the maintenance strategy for the plant will then be the labor cost
plus the spares cost plus an overhead element.
Unfortunately, the nearest we are likely to get to a value for maintenance
overheads will be to take the total maintenance department's overhead value
and multiply it by the plant's maintenance labor cost, divided by the total
maintenance labor cost. Even if we manage to arrive at a satisfactory figure,
its justification will be queried if we cannot show it as a tangible savings,
either resulting from reduced staffing levels in the maintenance department
or through reduced spares consumption, which would also be acceptable as
a real savings. The estimates will need to be aggregated and grouped according
to how they can be allocated (e.g., whether they are downtime based, total
cost per hour the plant is stopped, frequency-based, recovery cost per breakdown,
or general cost of regaining customer orders and confidence after failure
to deliver). By using these estimates, plus the performance data that have
been collected, it should then be possible to estimate the cost of machine
failure and poor performance during the past few years or months. In addition,
it should also be possible to allocate a probable savings if machine performance
is improved by a realistic amount.
It may even be possible to create a traditional cash flow diagram showing
expenses against savings and the final breakeven point, although its apparent
precision is much less than the quality of the data would suggest. If we
aggregate the graphs for the cost of the current maintenance situation, and
plot that alongside the expected costs after installing CM, as shown in Fig.
4, then the area between the two represents the potential savings. Fig. 5,
conversely, shows how the cost of installing CM equipment is high at first,
until the capital has been paid off, and then the operating cost becomes
fairly low but steady during the life of the CM equipment.
Put against the savings, there will be both the capital and running costs
of introducing a CM project to be considered, which are outlined as follows.
Fig. 4 Typical potential savings produced by use of condition monitoring.
Fig. 5 Typical cost of condition monitoring installation and operation.
Installation Cost:
Some of the capital cost will be clearly defined by the equipment price
and any specialist installation cost. There may also be preliminary alterations
required, such as creating access, installing foundations, covering or protection,
power supply, service access, and so on. Some or all may be subject to development
grants or other financial inducement, as may the cost of consultancy before,
during, or after the installation. This could well include the cost of producing
a financial project justification. The cost of lost production during installation
may be avoided if the equipment is installed during normal product changes
or shutdown periods; however, in a continuous process this may be another
overhead to be added to the initial capital investment. Finally, it may be
necessary to send staff to a training course, which has not been included
in the equipment price. The cost of staff time and the course itself may
be offset by training grants in some areas, which should be investigated.
It’s also possible that the vendor will offer rental terms on the CM equipment,
in which case the cost becomes part of the operating rather than the capital
budget.
Operating Cost:
Once the unit has been installed and commissioned, the major cost is likely
to be its staffing requirement. If the existing engineering staff has sufficient
skill and training, and the improved plant performance reduces their workload
sufficiently, then operating the equipment and monitoring its results may
be absorbed without additional cost.
In our experience, this time-saving factor has often been ignored in justifying
the case for improved maintenance techniques. In retrospect, however, it
has proved to be one of the main benefits of installing a computer-based
monitoring system.
For example, a cable maker found that his company had increased its plant
capacity by 50 percent during the year after the introduction of computer-based
maintenance.
Yet the level of maintenance staff needed to look after the plant had remained
unchanged. This amounted to a 60 percent improvement in overall productivity.
Another example of this effect was a drinks manufacturer who used a computerized
scheduler to change from time-based to usage-based maintenance. This was
done because demands on production fluctuated rapidly with changes in the
weather. As a result, the workload on the maintenance trades fell so far
that they were able to maintain an additional production line without any
staffing increase at all.
If these savings can be made by better scheduling, how much more improvement
in labor availability would there be if maintenance could be related to a
measurable plant condition, and the servicing planned to coincide with a
period of low activity in the production or maintenance schedule? So, the
ongoing cost of labor needed to run the CM project must be assessed carefully
and balanced against the potential labor savings as performance improves.
Other continuing costs must also be considered, such as the fuel or consumables
needed by the unit; however, these costs are normally small, and recent trends
have shown that consumable costs tend to decrease as more companies turn
to this type of equipment.
Combining the aforementioned initial costs and savings should result in
an early outflow of cash investment in equipment and training, but this soon
crosses the breakeven point within an acceptable period. It should then level
off into a steady profit, which represents a satisfying return on the initial
investment, as reduced maintenance costs, plus improved equipment performance,
are realized as overall financial gains. Fig. 6 indicates how the cash flow
from investment in CM moves through the breakeven point into a region of
steady positive financial gain.
Fig. 6 Typical overall cash flow from an investment in predictive maintenance.
Conclusions:
In conclusion, it’s possible to say that the financial justification for
installation of any item of CM equipment should based on a firm business
plan, where investment cost is offset by quantified financial benefits; however,
the vagueness of the factors avail-able for quantification, the lack of firm
tangible benefits, and the financial environment in which maintenance engineers
operate all conspire to make the construction of such a plan difficult.
Until the engineer is given the facilities to collect and analyze performance
data accurately and consistently; until the engineering and manufacturing
departments are integrated under a precise standard value-costing system;
and until the maintenance engineering function is given the status of a profit
center, then financial justification will never become the precise science
it should be. Instead, the more normal process is one in which an engineer
makes a decision to install a CM system and then backs it up with precise-looking
figures based on imprecise data. Fortunately, once the improved system has
been approved, its performance is only rarely monitored against that estimated
in the original business plan. This is largely because the financial values
or benefits achieved are even more difficult to extract and quantify in a
post installation audit than those in the original business plan.
ECONOMICS OF PREVENTIVE MAINTENANCE
Maintenance is, and should be, managed like a business; however, few maintenance
managers have the basic skill and experience needed to understand the economics
of an effective business enterprise. This section provides a basic understanding
of maintenance economics.
Benefits versus Costs:
Preventive maintenance is an investment. Like anything in which we invest
money and resources, we expect to receive benefits from preventive maintenance
that are greater than our investment. The following financial overview is
intended to provide enough knowledge to know what method is best and what
the financial experts will need to know to provide assistance.
Making preventive investment trade-offs requires consideration of the time-value
of money. Whether the organization is profit-driven, not-for-profit, private,
public, or government, all resources cost money. The three dimensions of
payback analysis are (1) the money involved in the flow, (2) the period over
which the flow occurs, and (3) the appropriate cost of money expected over
that period.
Preventive maintenance analysis is usually either "Yes/No" or
choosing one of several alternatives. With any financial inflation, which
is the time we live in, the time-value of money means that a dollar in your
pocket today is worth more than that same dollar a year from now. Another
consideration is that forecasting potential outcomes is much more accurate
in the short term than it’s in the long term, which may be several years
away. Decision-making methods include the following:
- Payback
- Percent rate of return (PRR)
- Average return on investment (ROI)
- Internal rate of return (IRR)
- Net present value (NPV)
- Cost-benefit ratio (CBR)
The corporate controller often sets the financial rules to be used in justifying
capital projects. Companies have rules like, "Return on investment must
be at least 20 percent before we will even consider a project" or "Any
proposal must pay back within 18 months." Preventive maintenance evaluations
should normally use the same set of rules for consistency and to help achieve
management support. It’s also important to realize that the political or
treasury drivers behind those rules may not be entirely logical for your
level of working decision.
Payback:
Payback simply determines the number of years that are required to recover
the original investment. Thus, if you pay $50,000 for a test instrument that
saves downtime and increases production worth $25,000 a year, then the payback
is:
This concept is easy to understand. Unfortunately, it disregards the fact
that the $25,000 gained the second year may be worth less than the $25,000
gained this year because of inflation. It also assumes a uniform stream of
payback, and it ignores any returns after the two years. Why two years instead
of any other number? There may be no good reason except "The controller
says so." It should also be noted that if simple payback is negative,
then you probably don’t want to make the investment.
Percent Rate of Return (PRR):
Percent rate of return is a close relation of payback that is the reciprocal
of the payback period. In our case above:
This is often called the naive rate of return because, like payback, it
ignores the cost of money over time, compounding effect, and logic for setting
a finite time period for payback.
Return on Investment (ROI):
Return on investment is a step better because it considers depreciation
and salvage expenses and all benefit periods. If we acquire a test instrument
for $80,000 that we project to have a five-year life, at which time it will
be worth $5,000, then the cost calculation, excluding depreciation, is:
If we can benefit a total of $135,000 over that same five years, then the
average increment is:
The average annual ROI is:
Ask your accounting firm how they handle depreciation because that expense
can make a major difference in the calculation.
Internal Rate of Return (IRR):
Internal rate of return is more accurate than the preceding methods because
it includes all periods of the subject life, considers the costs of money,
and accounts for differing streams of cost and/or return over life. Unfortunately,
the calculation requires a computer spreadsheet macro or a financial calculator.
Ask your controller to run the numbers.
Net Present Value (NPV):
Net present value has the advantages of IRR and is easier to apply. We decide
what the benefit stream should be by a future period in financial terms.
Then we decide what the cost of capital is likely to be over the same time
and discount the benefit stream by the cost of capital. The term net is used
because the original investment cost is subtracted from the resulting present
value for the benefit. If the NPV is positive, you should do the project.
If the NPV is negative, then the costs outweigh the benefits.
Table 5 Capital Recovery, Uniform Series with Present Value $1
Cost-Benefit Ratio (CBR):
The cost-benefit ratio takes the present value (initial project cost + NPV)
divided by the initial project cost. For example, if the project will cost
$250,000 and the NPV is ...
$350,000, then:
It may appear that the CBR is merely a mirror of the NPV. The valuable addition
is that CBR considers the size of the financial investment required. For
example, two competing projects could have the same NPV, but if one required
$1 million and the other required only $250,000, that absolute amount might
influence the choice.
Compare the previous example with the $1 million example:
There should be little question that you would take the $250,000 project
instead of the $1 million choice. Tables 2-1 through 2-5 provide the factors
necessary for evaluating how much an investment today must earn over the
next three years in order to achieve a target ROI. This calculation requires
that we make a management judgment on what the inflation/interest rate will
be for the payback time and what the pattern of those paybacks will be.
For example, if we spend $5,000 today to modify a machine in order to reduce
break downs, the payback will come from improved production revenues, reduced
maintenance labor, having the right parts, tools, and information to do the
complete job, and certainly less confusion.
The intention of this brief discussion of financial evaluation is to identify
factors that should be considered and to recognize when to ask for help from
accounting, control, and finance experts. Financial evaluation of preventive
maintenance is divided generally into either single transactions or multiple
transactions. If payment or cost reductions are multiple, they may be either
uniform or varied. Uniform series are the easiest to calculate. Non-uniform
transactions are treated as single events that are then summed together.
Tables 1 through 5 are done in periods and interest rates that are most
applicable to maintenance and service managers. The small interest rates
will normally be applicable to monthly events, such as 1 percent per month
for 24 months. The larger interest rates are useful for annual calculations.
The factors are shown only to three decimal places because the data available
for calculation are rarely even that accurate.
The intent is to provide practical, applicable factors that avoid overkill.
If factors that are more detailed, or different periods or interest rates,
are needed, they can be found in most economics and finance texts or automatically
calculated by the macros in computerized spreadsheets. The future value factors
(Tables1 and 3) are larger than 1, as are present values for a stream
of future payments (Table 4). On the other hand, present value of a single
future payment (Table 2) and capital recovery (Table 5 after the first
year) result in factors of less than 1.000. The money involved to give the
answer multiplies the table factor. Many programmable calculators can also
work out these formulas. If , for example, interest rates are 15 percent
per year and the total amount is to be repaid at the end of three years,
refer to Table 1 on future value. Find the factor 1.521 at the intersection
of three years and 15 percent. If our example cost is $35,000, it’s multiplied
by the factor to give:
$35,000 x 1.521 = $53,235 due at the end of the term
Present values from Table 2-2 are useful to determine how much we can afford
to pay now to recover, say, $44,000 in expense reductions over the next two
years. If the interest rates are expected to be lower than 15 percent, then:
$44,000 x 0.75% = $33,264
Note that a dollar today is worth more than a dollar received in the future.
The annuity tables are for uniform streams of either payments or recovery.
Table 2-3 is used to determine the value of a uniform series of payments.
If we start to save now for a future project that will start in three years,
and save $800 per month through reduction of one person, and the cost of
money is 1 percent per month, then $34,462 should be in your bank account
at the end of 36 months.
$800 x 43.077 = $34,462
The factor 43.077 came from 36 periods at 1 percent. The first month's $800
earns interest for 36 months. The second month's savings earns for 35 months,
and so on.
The use of factors is much easier than using single-payment tables and adding
the amount for $800 earning interest for 36 periods ($1,114.80), plus $800
for 35 periods ($1,134.07), and continuing for 34, 33, and so on, through
one. If I sign a purchase order for new equipment to be rented at $500 per
month over five years at 1 percent per month, then:
$500 x 44.955 = $22,478
Note that five years is 60 months in the period column of Table 2-4. Capital
recovery Table 2-5 gives the factors for uniform payments, such as mortgages
or loans that repay both principal and interest. To repay $75,000 at 15 percent
annual interest over five years, the annual payments would be:
$75,000 x 0.298 = $22,350
Note that over the five years, total payments will equal $111,750 (5 x $22,350),
which includes the principal $75,000 plus interest of $36,750. Also note
that a large difference is made by whether payments are due in advance or
in arrears.
A maintenance service manager should understand enough about these factors
to do rough calculations and then get help from financial experts for fine-tuning.
Even more important than the techniques used is the confidence in the assumptions.
Control and finance personnel should be educated in your activities so they
will know what items are sensitive and how accurate (or best judgment) the
inputs are, and will be able to support your operations.
Fig. 7 The relationship between cost and amount of preventive maintenance.
Trading Preventive for Corrective and Downtime
Fig. 7 illustrates the relationships between preventive maintenance, corrective
maintenance, and lost production revenues. The vertical scale is dollars.
The horizontal scale is the percentage of total maintenance devoted to preventive
maintenance.
The percentage of preventive maintenance ranges from zero (no PMs) at the
lower left intersection to nearly 100 percent preventive at the far right.
Note that the curve does not go to 100 percent preventive maintenance because
experience shows there will always be some failures that require corrective
maintenance. Naturally, the more of any kind of maintenance that is done,
the more it will cost to do those activities.
The trade-off, however, is that doing more preventive maintenance should
reduce both corrective maintenance and downtime costs. Note that the downtime
cost in this illustration is greater than either preventive or corrective
maintenance. Nuclear power generating stations and many production lines
have downtime costs exceeding $10,000 per hour. At that rate, the downtime
cost far exceeds any amount of maintenance, labor, or even materials that
we can apply to the job. The most important effort is to get the equipment
back up without much concern for overtime or expense budget.
Normally, as more preventive tasks are done, there will be fewer breakdowns
and therefore lower corrective maintenance and downtime costs. The challenge
is to find the optimum balance point.
Fig. 8 Preventive maintenance, condition monitoring, and lost revenue cost,
$000.
As shown in Fig. 7, it’s better to operate in a satisfactory region than
to try for a precise optimum point. Graphically, every point on the total-cost
curve represents the sum of the preventive costs plus corrective maintenance
costs plus lost revenues costs.
If you presently do no preventive maintenance tasks at all, then each dollar
of effort for preventive tasks will probably gain savings of at least $10
in reduced corrective maintenance costs and increased revenues. As the curve
shows, increasing the investment in preventive maintenance will produce increasingly
smaller returns as the breakeven point is approached. The total-cost curve
bottoms out, and total costs begin to increase again beyond the breakeven
point. You may wish to experiment by going past the minimum-cost point some
distance toward more preventive tasks. Even though costs are gradually increasing,
subjective measures, including reduced confusion, safety, and better management
control, that don’t show easily in the cost calculations are still being
gained with the increased preventive maintenance. How do you track these
costs? Fig. 8 shows a simple record-keeping spreadsheet that helps keep data
on a month-by-month basis.
It should be obvious that you must keep cost data for all maintenance efforts
in order to evaluate financially the cost and benefits of preventive versus
corrective maintenance and revenues. A computerized maintenance information
system is best, but data can be maintained by hand for smaller organizations.
One should not expect immediate results and should anticipate some initial
variation. This delay could be caused by the momentum and resistance to change
that is inherent in every electromechanical system, by delays in implementation
through training and getting the word out to all personnel, by some personnel
who continue to do things the old way, by statistical variations within any
equipment and facility, and by data accuracy.
If you operate electromechanical equipment and presently don’t have a preventive
maintenance program, you are well advised to invest at least half of your
maintenance budget for the next three months in preventive maintenance tasks.
You are probably thinking: "How do I put money into preventive and still
do the corrective maintenance?" The answer is that you can't spend the
same money twice. At some point, you have to stand back and decide to invest
in preventive maintenance that will stop the large number of failures and
redirect attention toward doing the job right once.
This will probably cost more money initially as the investment is made.
Like any other investment, the return is expected to be much greater than
the initial cost.
One other point: it’s useless to develop a good inspection and preventive
task schedule if you don't have the people to carry out that maintenance
when required. Careful attention should be paid to the Mean Time to Preventive
Maintenance (MTPM). Many people are familiar with Mean Time to Repair (MTTR),
which is also the Mean Corrective Time (M - ct). It’s interesting that the
term MTPM is not found in any textbooks the author has seen, or even in the
author's own previous writings, although the term M - pt is in use. It’s
easier simply to use Mean Corrective Time (M - ct) and Mean Preventive Time
(M - pt).
PM Time/Number of preventive maintenance events calculates M - pt. That
equation may be expressed in words as the sum of all preventive maintenance
time divided by the number of preventive activities done during that time.
If , for example, five oil changes and lube jobs on earthmovers took 1.5,
1, 1.5, 2, and 1.5 hours, the total is 7.5 hours, which divided by the five
events equals an average of 1.5 hours each. A few main points, however, should
be emphasized here:
1. Mean Time Between Maintenance (MTBM) includes preventive and corrective
maintenance tasks.
2. Mean Maintenance Time is the weighted average of preventive and corrective
tasks and any other maintenance actions, including modifications and performance
improvements.
3. Inherent Availability (Ai) considers only failure and M - ct. Achieved
availability (Aa) adds in PM, although in a perfect support environment.
Operational Availability (A0) includes all actions in a realistic environment.
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