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 This guide has been designed to provide a thorough and practical study of
  the major appliances used in most residences. This guide will provide a basic
  knowledge of electricity, electronics, refrigeration, and major appliance operation.
  This guide is designed to be a complete text for anyone wanting to learn this
  exciting and rewarding field, especially those in a post-secondary training
  program.  The content emphasizes more practical aspects of the subject matter. Wherever
  possible, sections are included that cover the operation, maintenance, troubleshooting,
  and repair of major appliances.  MY APPROACH and PHILOSOPHY 1. The fundamentals necessary for successful servicing of major appliances
  are covered first, along with sections on safety, the service occupation, customer
  relations, tools and instruments, service techniques, installation, basic electricity
  and electronics, proper lubrication procedures, refrigeration principles, air
  control, water chemistry, and combustion.  2. The operation sections contain in-depth information on how each appliance
  is designed to work. The theory of operation is presented in clear, familiar
  terms so that the beginning learner is not discouraged or confused.  3. This guide is written using common terminology and language pertaining
  to the field.  4. Each section is concluded with QUIZ (where applicable) that the learner
  should be able to answer after completing the section.   SECTION ORGANIZATION 
   Section 1 provides the learner with
      the common safety procedures used in the major appliance industry. This section covers the safety of the worker, safety of the equipment, and safety of the contents, in addition to welding
      safety, safety in handling refrigerants, safety in working with electricity
      and electronics, and safety in working with solvents.  Section 2 covers
      the occupation of major appliance servicing. Also presented
      are the nature of the work, the responsibilities and different classifications
      of appliance technicians, problem solving techniques, customer relations,
    advancement, effective use of time, and the need to continue learning the
    business and covers the basics of customer relations involved in the major
    appliance service business. Also covered are appearance, work habits, and
    the ability to communicate effectively.  Section 3 provides
      an overview of the tools and instruments used in the trade. Each of the tools and instruments common to the field
    of appliance service is presented separately, so the learner will have knowledge
    of its use when it becomes necessary to use it.  [under constr.] Section 4 introduces the learner to basic electricity
    and electronics. The electron theory, sources of electricity, resistance,
    electrical and electronic circuits, diagrams, charts, P and N materials,
    current carriers, diodes, transistors, IC circuits, circuit boards, and modules
    are covered, along with control problems and unusual service problems.  Section 5 covers the reasons for
      proper lubrication, how lubrication works,
      bearing types, bearing failure, and bearing replacement procedures.  Section 6 introduces the learner
      to the principles of refrigeration. Also
      presented are heat flow, heat laws, pres sure, temperature, pressure-temperature
      relationships, the refrigeration cycle, flow control devices, trouble diagnosis,
      and service procedures.  Section 7 covers the basic control
      of air in buildings. Air movement,
    pollutants, filtering, germicidal and ozone lamps, the effects of temperature
    and humidity, and air system maintenance are also presented.  Section 8 presents the chemistry
      of water, water testing, detergents,
    and the different qualities of water to the learner in familiar terms so
    that the material can be easily understood.  Section 9 covers the fundamentals
      of combustion. The different types of
    fuels used with appliances, the combustion process, the different types of
    flames, and the upper and lower limits of flammability are also presented.  Section 10 covers the operation
      of room air conditioning units. Sizing
    room units, air systems, electrical diagrams, the refrigeration cycle, and
    troubleshooting charts are also presented.  Section 11 covers domestic refrigeration systems, their operation, location,
      automatic ice makers, electrical problems, electrical diagrams, and troubleshooting
      charts.  Section 12 presents domestic freezers, their operation, location, refrigerant
      cycle, electrical components, electrical diagrams, and troubleshooting
    charts.  Section 13 covers the use and operation of dehumidifiers, along with the
      different types and their capacities. Section 13 also discusses the need
    for humidification equipment in buildings. The effects of different types
    of water, air flow, water flow, and maintenance are also presented to the
    learner.  Section 14 covers dishwashers. The installation, operation, electrical
    power supply, water supply, use, opera- lion, and service procedures are
    also presented. Trouble shooting charts and electrical diagrams are presented
    to aid the learner in understanding dishwashers.  Section 15 presents electric and gas dryer installation, operation, component
      replacement, electrical diagrams, component location, burner adjustments,
    and troubleshooting charts to the learner.  Section 16 covers gas laundry centers. Washer and dryer construction and
      operation are covered. Also included are maintenance and component replacement
      procedures to help the learner understand these operations.  Section 17 presents the theory
      of microwave ovens. Use, safety procedures,
      installation, service procedures, electrical diagrams, test instruments,
    and troubleshooting charts are also covered.  Section 18 covers electric wall oven operation and maintenance. Self-cleaning
      ovens, electrical diagrams, and troubleshooting charts are also provided
    to the learner.  Section 19 discusses the operation and maintenance of gas ranges. Also
    presented are control adjustments, burner adjustments, and gas ignition.  ATTN. STUDENTS! It’s difficult to express the amount of self-satisfaction realized when a
  dedicated appliance service technician success fully completes a service procedure.
  This satisfaction comes from knowing that a correct and economical service
  has been provided to a fellow human being.  To achieve this type of success requires dedication to learning and use of
  this knowledge in performing appliance service work. The knowledge is gained
  through study and understanding information such as that presented in this
  textbook. The more a person knows about a given machine, the easier the troubleshooting,
  maintenance, and repair of that machine becomes.  Each brand and model of appliance will be a little different from the rest.
  However, when the basics are known, they can be applied to aid in determining
  the cause of the problem and the steps required in repairing it. This guide
  provides that basic information.  There are several steps that you can take to make certain that you are getting
  the most from this guide and course. The first step is to become aware that
  learning re quires active participation by you, both in the classroom and when
  you are studying the material in this textbook. You must take an active part
  in the theory as well as in the laboratory exercises.  There are several habits that must be developed. First, you must regularly
  attend class. While in class, don’t sit back and let someone else do the projects.
  To learn the most be active in class participation.   You should take time to learn the terminology used in the appliance industry.
  You need to know these terms so that you can apply them correctly at the proper
  time. Take time to commit the meaning of new terms to memory.  Follow the procedures and examples given in the text book. This will help
  you develop the analytical skills that are so important in appliance service
  work. Remember that practice, in addition to study, will help you tremendously
  in developing service skills.   You should realize by now that there is a lot involved in being an active
  learner. However, the knowledge gained will be well worth the extra effort.
  Your skills as an appliance service technician will be indicated by your increased
  ability to service appliances. This increased ability will also be rewarded
  by better pay and recognition. My best wishes go with you always.  
 Table of ContentsSection 1 SAFETY 
  Safe Servicing PracticesSafety ProceduresWelding Safety (Oxy-acetylene)Safety in Handling RefrigerantsSafety in Working with Healing EquipmentSafety in Working with Electricity and ElectronicsWorking on Energized CircuitsQUIZ Section 2 THE APPLIANCE SERVICE OCCUPATION 
  Classification of Appliance Personnel and Their ResponsibilitiesRequirements for Appliance TechniciansRepairing the MachinePre-service InspectionCustomer InstructionsUse of Your TimeService: A NecessityEducation: A Never-ending TaskCustomer RelationsThings to Remember when Working with OthersAffecting the Customer’s AttitudeUnderstanding YourselfKnowing Your Customers and Fellow EmployeesWhat to Expect from Good Human RelationsQUIZ Section 3 TOOLS and INSTRUMENTS 
  Tubing CuttersFlaring ToolsTubing ReamersReversible RatchetsGauge ManifoldsPocket ThermometersCharging CylindersFitting BrushesMaterialsTest InstrumentsQUIZ  Section 5 MACHINE LUBRICATION 
  FrictionEquipment DesignBearingsLubricant PropertiesShaft SealsQUIZ  Section 17 MICROWAVE OVENS 
   Theory Use of Controls Installation Information Electrical Grounding Testing Outlets Disassembly, Adjustments, and Replacement of Parts Troubleshooting 
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