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Step-By-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solved
This book is just one of several titles in the category Problem Solving Decision Making and Creativity. More titles like this book may be found here.
by: Richard Y. Chang, P. Keith Kelly
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First Sentence:
Why have a model to follow when trying to solve problems?
Book Description This guidebook takes a common-sense approach to probem solving and provides a wealth of practical examples and proven methods which can be applied immediately on the job. A simple, easy-to-use problem-solving process is introduced which is explained in a step-by-step fashion and can be used by individual contributors, middle managers, or top-level executives. "I only wish this was mandatory reading for everyone working in any organization, . . . so problems really would stay solved!"
Chuck Neal, Dow-Corning
"Problems are a part of everyday life, and solving them just got a whole lot easier."
Carolyn Littlehale, Hartford Insurance Group
Reviews:
A pragmatic approach that can help any organization
Chang and Kelly have done a wonderful job simplifying a very crucial process in any environment that seeks to improve its operation. The book is short and very directive. I recommend it for any organization that wants to find ways to review its operation and implement changes that will have a positive impact. People are resources and have the ability to share their ideas to make things work more efficiently. I wish more of those contemporary self-help texts would follow this book's example by reducing their 200 to 300 page text to a 104-page workbook process like Chang's and Kelly's. This is a pragmatic approach that can be used immediately by any group.