Shown above is cover of:
Root Cause Analysis: Simplified Tools and Techniques
This book is just one of several titles in the category Root Cause Analysis. More titles like this book may be found here.
by: Tom Fagerhaug, Bjorn Andersen (Editor)
Topics include:
CLICK HERE for more information and price
Book Description
Finally, a book is available that makes root cause analysis accessible to any employee in all types of organizations and business sectors. Other books on the market are written primarily for the quality manager interested in understanding root cause analysis within the larger concept of TQM and continuous improvement. Root Cause Analysis: A Beginner's Approach starts from scratch and builds gradually toward presenting the most-needed basic root analysis skills. These tools are described, and their purpose and typical applications are outlined. Procedures for applying the tools are included, as is a checklist, to ensure that the tools are applied correctly. Business examples and cases help support root cause analysis learning. The text also contains forms and templates that can be copied from the book.
Reviews:
Great hands-on root cause analysis tools
After looking through many books on root cause analysis, I came across this books published by the American Society for Quality (ASQ). While most books on root cause analysis go deeply into the theory and the concepts of the topic, this book presents, as the subtitle states, simplified tools and techniques that can be easily applied to any organization. At my employer -- a medical device company --, we have trained over 100 employees using the Andersen/Fagerhaug book to solve technical as well as staffing issues. I highly recommend the book for use at all levels of an organization.