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Improving Maintenance and Reliability Through Cultural Change
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by: Stephen J. Thomas
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This unique and innovative book explains how to improve your maintenance and reliability performance at the plant level by changing the organizations culture. It is specifically intended for middle managers in the manufacturing and process industries. This book demystifies the concept of organizational culture and links it with the eight elements of change: leadership, work process, structure, group learning, technology, communication, interrelationships, and rewards. If you want to break the cycle of failed improvement programs and instead use cultural change to help make significant and lasting improvements in plant performance, this book will show you how.
FEATURES
Explains in-depth the eight elements of change and how they relate to cultural change.
Discusses cultural change with a reliability focus.
Presents the subject in a way that middle managers will be able to understand and apply.
Includes a PowerPoint presentation with audio on the enclosed CD-ROM, together with a web survey model, the Web of Organizational Change.
CONTENTS
The Beginning
Culture Defined
Vision and the Goal Achievement Model
Organizational Values
Role Models
Rites and Rituals
The Culture Infrastructure
The Elements of Change
Part 1 Leadership The Basics
Part 2 Leadership and Change Management
Work Process
Structure
Group Learning
Technology
Communication
Interrelationships
Rewards
The Web of Cultural Change
Assessment and Corrective Action
Moving Forward
Appendices
Bibliography
Figure Index
Index
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