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APPLIANCE INSTALLATION INSTRUCTIONS The manufacturer supplies the installation instructions with every new appliance that is purchased. These instructions will help the installer to plan, locate, install, and secure the appliance for proper operation. Appliance use and care manual These manuals contain information and suggestions to help the customer get the best results from their appliances. The manual will disclose to the customer how to start their appliance, maintain it, and how to use all the features that come with their appliance. Also, included in the use and care manual are the following: • Safety precautions • Parts and features • What to do before using the appliance • How to use the appliance • Maintenance instructions • Common problems and solutions • Vacation and moving care • Assistance • Warranty information WHERE TO GET HELP IF NEEDED Keep careful records. Always put complaints in writing, and keep copies of all correspondence and service receipts. Be sure to ask for service receipts, even for no- charge, in-warranty calls. Note details. When the problem was first noticed, when it was reported, and the servicing history (who serviced the appliance, when, what was done, and how often service was required). If there are complaints about the appliance, there are three steps to follow: • Read the use and care manual that comes with the appliance. Also, check the plug, as well as fuses, pilots, and controls. • Call the service company authorized to fix the brand. They have the training and equipment to deal with appliance service problems. • Then, if not satisfied, contact the manufacturer’s main customer relations office. This address and phone number is located in the use and care manual. If none of these steps solve the problem, then write to: Major Appliance Consumer Action Panel 20 North Wacker Drive Chicago, IL 60606 Endnotes 1. Pyrolytic cleaning is the true self-cleaning system. It uses high heat during a special 1 to 3 hour cycle to decompose food, soil, and grease. During the cycle, which is clock-controlled, the oven door is latched and locked. It cannot be opened until the oven cools down. All of the oven walls, racks, and the door (except for a small area outside the door gasket) are completely cleaned. After cleaning, a small bit of white ash might be found, which can be easily wiped up. 2. Catalytic and continuous cleaning ovens use a special porous coating on the oven walls that partially absorbs and disperses the soil. This process takes place during normal baking and keeps the oven presentably clean, but the racks and do parts must be cleaned by hand. Some manufacturers recommend occasionally operating an empty oven at 500 degrees Fahrenheit, to remove any build-up of soil. This special oven coating cannot be cleaned with soap, detergent, or commercial oven cleaners without causing permanent damage. 3. Eye-level ranges are also referred to as high-low ranges, and also as tri-level ranges. 4. Reprinted from MACAP Consumer Bulletin, issue no. 8, December, 1985. 5. Reprinted from MACAP Consumer Bulletin, issue no. 1, December, 1979. 6. Reprinted from MACAP Consumer Bulletin, issue no. 5, February, 1983.
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